Virtual Assistants for Healthcare Practices

Managing patient schedules, sending reminders, and handling cancellations and reschedules.

Checking eligibility, deductibles, coinsurance, visit limits, and CPT-specific coverage before appointments.

Submitting requests, tracking approval status, documenting authorization numbers, and monitoring expiration dates.

Collecting intake forms, verifying information, and ensuring patient records are complete before appointments.

Appointment reminders, post-visit follow-up, and care plan communication.

Organizing, scanning, and maintaining accurate and accessible patient documentation.

Managing specialist referrals, tracking appointment status, and communicating outcomes.

Assisting with claim preparation, denial tracking, and accounts receivable follow-up.

Handling non-clinical email, inquiry routing, and administrative correspondence.

Tracking appointment volume, no-show rates, and billing metrics for practice management.